At Euro Toys we always charge shipping at cost and always endeavour to use the most economical and efficient services.
You may nominate your preferred Courier upon ordering or just leave it up to us to find you the best and cheapest possible way for your goods to be shipped.
Returns and exchanges policy
Euro Toys is about providing high quality toys, hobbies and gifts for its customers. It is our goal to provide you with the best quality products that have the potential to last a lifetime of use; however for some rare circumstances sometimes things can go wrong. Please view our return policy below:
1: Returns will only be accepted if the item is a ‘faulty manufactured product’.
2: The buyer will have to send the item back to us in the exact condition it has been sold in at their own expense, however when we receive and assess the faulty item we will gladly refund the item along with the shipping charge you paid to send it back to us, provided a copy of the shipping receipt is attached.
3: You may also exchange the item for another product available for exchange.
4: All refunds must be returned within 7 days of receiving goods.
5: Any signs of tampering and usage of the product will be considered as a non faulty manufactured product and you will not be refunded.